Privacy Policy

Effective Date: October 2026 · Version 1.2

At skinbenefit, we prioritize protecting your personal data and privacy rights. This document outlines the types of information we collect and how it is used.

We have deliberately built this platform to collect as little information as possible. There is no account system, no advertising network, and no third-party tracking attached to this website. What few records we hold live entirely on your own device.

1. Information Collection

We collect information you provide directly to us when subscribing to newsletters, placing orders, or contacting us through form submissions.

If you contact us directly through our support channels, we retain the content of that correspondence to help resolve your inquiry and to maintain a record of any advice provided. We do not purchase marketing lists or receive data from third-party brokers.

2. Local Storage Usage

This website utilizes browser localStorage to manage cart contents and newsletter subscriptions locally on your device for enhanced user privacy.

Because this data lives on your own device, you remain in complete control of it at all times. Clearing your browser's site data removes every trace of your cart and subscription instantly — there is no server-side record to delete.

3. Data Protection

We implement strict security measures to maintain the safety of your personal information. We do not sell or trade your data to third parties.

Internally, access to customer information is limited to the specific team members handling your order or inquiry. We maintain audit logs and conduct regular security reviews of our systems and third-party vendors.

4. What We Do Not Collect

We do not use Google Analytics, Meta Pixel, or any third-party behavioural tracking scripts. We do not collect IP addresses, device fingerprints, geolocation data, or browsing history. We do not use session recording tools, heatmaps, or A/B testing platforms.

5. Third-Party Services

Photography on this site is sourced from Unsplash and served from their content delivery network. Typography is loaded via Google Fonts. Loading these resources may expose your IP address to those services, as is standard for any website using external assets.

We do not receive any of that data ourselves, and these requests do not set cookies on your device.

6. Your Rights

You have the right to request a summary of any personal information we hold about you, to correct factual errors, and to request deletion of your data where it is no longer required for contractual or regulatory reasons.

To exercise any of these rights, write to us at privacy@skinbenefit.info. We will respond within seven business days.

7. Children's Privacy

This website is not directed at children under 16, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

8. Changes to This Policy

If this policy changes materially, we will revise the "Effective Date" at the top of this page and notify active subscribers by email. Continued use of the site after a policy update constitutes acceptance of the revised terms.

9. Contact

For any privacy-related question, write to: privacy@skinbenefit.info. All inquiries are answered personally, usually within a week.

Terms & Conditions

Effective Date: October 2026 · Version 1.2

Welcome to skinbenefit. By browsing and using this website, you agree to comply with and be bound by the following terms of use.

These terms are written in plain English because good skincare guidance — and good law — should be readable. If any clause is unclear, please write to us and we will clarify it.

1. Intellectual Property

All editorial articles, botanical brand assets, logos, and product content featured on this site belong to skinbenefit.

Non-commercial reference is permitted with attribution. Commercial reproduction, redistribution, or resale requires prior written permission from the studio.

2. Product Purchases

All product representations and prices are accurate to our current botanical inventory. Orders are subject to availability.

We reserve the right to correct pricing errors and to update prices at any time without notice. If an error is discovered after your order is placed, we will contact you before processing.

3. Payment Processing

All payments are processed through secure, PCI-compliant providers. We never store credit card details on our servers.

4. Product Descriptions

We strive to describe all formulations and ingredients as accurately as possible. Small variations in colour, texture, or natural scent may occur due to the botanical nature of certain compounds — these are considered characteristics of quality formulation, not defects.

5. Newsletter & Communications

Our newsletter is entirely optional and can be unsubscribed from at any time using the Unsubscribe option in the site footer. We do not sell, share, or expose subscriber email addresses to any third party.

6. Prohibited Use

You may not scrape, crawl, or systematically download content from this website, attempt to interfere with its operation or security, or use our platform for fraudulent orders or identity misrepresentation.

7. Limitation of Liability

skinbenefit is provided "as is" without warranty of any kind. We are not liable for any direct, indirect, or consequential loss arising from use of this website or reliance on its content. Skincare outcomes are governed by individual biology, and we make no universal guarantees.

8. Governing Law & Contact

These terms are governed by the laws applicable in the jurisdiction where skinbenefit is registered. Any dispute will first be addressed through good-faith correspondence before any formal proceedings are considered.

For terms-related questions, write to: legal@skinbenefit.info.

Cookie Policy

Effective Date: October 2026 · Version 1.2

We use functional local cookies and storage mechanisms to optimize your browsing experience, save your cart items, and analyze traffic patterns.

This page explains exactly what is stored, why it is stored, and how you can remove it at any time.

1. What We Store

We use browser LocalStorage — not traditional cookies — to remember preferences such as cart contents, saved items, and newsletter subscription status. This data is stored entirely on your device and is never transmitted to our servers.

2. What We Do Not Store

We do not use third-party advertising cookies, behavioural tracking pixels, or cross-site analytics scripts. We do not participate in retargeting campaigns or affiliate tracking programmes.

3. Why LocalStorage Instead of Cookies

Cookies are transmitted to a server with every request, which makes them easier to track and profile. LocalStorage stays on your device only — no server ever sees it, and no third party can read it. This means your shopping preferences on our site are genuinely private.

4. How to Clear Your Data

You can clear your cart directly on the cart page, remove saved items from your wishlist, or unsubscribe from the newsletter using the link in the site footer. You may also erase all saved data at once through your browser's site data settings.

5. External Resources

Photography and typography are loaded from external content delivery networks (Unsplash, Google Fonts). Loading these resources may expose your IP address to those services, but they do not set cookies on your device.

6. Changes

If we ever add a feature that requires cookie-based storage, this page will be updated before that feature launches. We will never introduce third-party tracking retroactively.

7. Contact

For questions about cookies or storage on this site, write to: privacy@skinbenefit.info.

Shipping Policy

Effective Date: October 2026 · Version 1.2

We process orders within 1–2 business days. Complimentary express carbon-neutral shipping is provided for all domestic orders over $75.

1. Processing Time

Orders placed before 2pm on a business day are typically processed the same day. Orders placed on weekends or public holidays are processed on the next business day.

2. Delivery Estimates

Domestic delivery is typically 2–4 business days. International delivery is 7–14 business days depending on destination and customs processing. All delivery times are estimates, not guarantees.

3. Shipping Costs

Domestic orders over $75 ship free. Below that threshold, a flat rate of $6 applies. International shipping is calculated at checkout based on weight and destination.

4. Tracking

Once your order ships, you will receive a tracking link by email. Tracking information may take up to 24 hours to become active after dispatch.

5. Customs & Duties

International orders may be subject to import duties or taxes levied by the destination country. These are the responsibility of the recipient and are not included in our shipping charges.

6. Lost or Damaged Parcels

If your parcel arrives damaged, please photograph the packaging before opening and contact us within 48 hours. If a parcel is lost in transit, we will work with the carrier to resolve the issue and, where appropriate, send a replacement.

7. Contact

For any shipping-related question, write to: shipping@skinbenefit.info.

Returns & Exchanges

Effective Date: October 2026 · Version 1.2

If you are not entirely satisfied with your skincare routine within 30 days of purchase, our support team will guide you through a hassle-free return process.

1. Return Window

You may return any product within 30 days of confirmed delivery for a full refund, provided the item is unused and in its original packaging. Opened products may be eligible for a partial refund or exchange at our discretion.

2. How to Start a Return

Email returns@skinbenefit.info with your order number and reason for return. We will respond within two business days with a prepaid return label where applicable.

3. Refund Timing

Refunds are processed within 5–7 business days of receiving the returned item. The refund will be issued to the original payment method.

4. Return Shipping Costs

Return shipping is free for defective or incorrectly shipped items. For change-of-mind returns, the customer is responsible for return postage unless a prepaid label was provided.

5. Exchanges

If you would like to exchange a product for a different item, please place a new order and initiate a return for the original. This ensures faster processing and avoids stock delays.

6. Non-Returnable Items

For hygiene reasons, opened products that have been used on the skin cannot be resold and are therefore not eligible for a full refund unless they caused an adverse reaction. Gift cards are non-returnable.

7. Contact

For any returns-related question, write to: returns@skinbenefit.info.